SIT50422 – Diploma of Hospitality Management

Course Overview

This course covers managerial skills including rostering, budgeting, marketing, and people management. Increase yourhospitality skills and learn how to solve complex problems in a team environment. Take the next step in your career and getthe skills you need to take on a management role in the hospitality industry. According to the Australian Government’s JobOutlook service, the number of people working as hotel service managers such as front office manager or hotel conciergeis expected to grow over the next five years. 

This course covers managerial skills including rostering, budgeting, marketing, and people management. You will also learncustomer service skills in our training restaurants, as well as how to operate a bar and prepare espresso coffee.

This qualification will improve your ability to lead and manage teams in the hospitality industry. You’ll graduate with theskills required to work as a restaurant manager, sous chef or motel manager.

Course Outcomes: Restaurant and Bar Manager | Food and Beverage Manager | Hotel or Motel Manager

Cricos Course Code: 115085A

Course Duration: 70 Weeks

Holidays: 10 Weeks

Core Units: 13

BSBTWK501 Lead diversity and inclusion 
BSBOPS502 Manage business operational plans 
SITXCCS015 Enhance customer service experiences 
SITXCCS016 Develop and manage quality customer service practices
SITXCOM010 Manage conflict 
SITXFIN009 Manage finances within a budget 
SITXFIN010 Prepare and monitor budgets 
SITXGLC002 Identify and manage legal risks and comply with law 
SITXHRM008 Roster staff 
SITXHRM009 Lead and manage people 
SITXMGT004 Monitor work operations 
SITXMGT005 Establish and conduct business relationships 
SITXWHS007 Implement and monitor work health and safety practices

Elective Units: 13

SITXFSA005 Use hygienic practices for food safety
SITHIND008 Work effectively in hospitality service
SITHCCC028 Prepare appetisers and salads
SITHCCC023 Use food preparation equipment
SITHCCC027 Prepare dishes using basic methods of cookery
SITXFSA006 Participate in safe food handling practices
SITXFSA008 Develop and implement a food safety program
SITXINV006 Receive, store and maintain stock
SITXINV007 Purchase goods
SITXINV008 Control stock
SITHIND006 Source and use information on the hospitality industry
SITHCCC026 Package prepared foodstuffs
SITHCCC029 Prepare stocks, sauces and soups